Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help Shift4Shop merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on Shift4Shop. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, Shift4Shop has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.


  1. CRM Tweaks

    Can you add an extra set of buttons across the top of the screen...
    You have in the upper right corner, Back | Delete | + Add reply | Save

    and save only serves a function for a first outbound message????

    Can you move a copy of the Cancel | Submit Response found below the Attach Files in this same area so this creates a complete dashboard of functions.

    For me these buttons are off the screen when leaving a reply and I have to Find them lower on a the screen out of sight.

    it would also be nice…

    1 vote

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  2. Please remove the blog post editor

    Please remove the blog post editor, this is a downgrade from the previous version, the user cannot link to store products, and the functionality is difficult to use. You have seriously made things difficult with the addition of this feature, which never should have been added. The previous blog software was much better.

    1 vote

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  3. Route Insurance API

    Route Insurance is a customer paid insurance which protects the customers purchase in the case where it is not delivered or damaged.

    Due to USPS losing packages we are only offering Priority Shipping to ensure insurance for packages. With Route Insurance we can go back to offering First Class rates which will increase sales and still offer insurance.

    1 vote

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  4. Expand product rewards into Product Options

    Currently rewards can't be assigned to product options, only to the base poroduct. But product options fill the functionality of Parent & Child, whereby different children are different sizes (ie 2 oz, 8 oz, 16 oz) and different prices. Expanding rewards points to the product options would make the module much more usable.

    1 vote

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  5. abandoned cart zapier

    an abandoned cart trigger for Zapier would be huge!

    1 vote

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  6. Sort orders by product manufacturers

    It would be extremely helpful if you could sort orders that by product manufacturers or that included items from a particular manufacturer.

    1 vote

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  7. SMTP With OAuth

    Integrate a SMTP program with OAuth for services like Gmail/GSuite or Microsoft to handle our store emails.

    1 vote

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  8. 1 vote

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  9. Customer Group controls

    I would like to modify the control for which customer group is the default for when a new customer signs up on a 3Dcart site. When an Admin for a 3Dcart website sets a single customer group to be "Allow Registration", that customer group is the ONLY customer group that new customers are assigned to. Currently, if an Admin sets 1 customer group as Allow Registration, then there are 2 options for customer group displayed on the New registration page. If the Admin set only 1 customer group as Allow Registration, then the 'None' default group is no longer valid,…

    1 vote

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  10. Sales Rep Module Enhancement

    Sales rep module is extremely useful. However, there's a glitch. Assigning a customer to a rep will make that account invisible to other reps, which is a good thing.

    However, under "orders", the other reps will be able to view the entire customer info by hovering the mouse over the customer name, which is counterproductive!!

    in other words, is it possible to show the respective rep their own orders as opposed to every orders from every rep?

    Thank you

    1 vote

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  11. Product List Lite page

    The Product list needs a Product Lite display. Long after we create product we need to return and do very small updates...

    Example
    Product main picture thumbnail
    Name
    SKU
    Cost, Retail Price, Price, Sale with checkbox.
    Quantity, with link to advanced options page to set new stock levels
    And light navigation to move forward and back selected by Catagory or SKU or Catalog ID.

    The main product information page is bloated for quick work and requires too much moving up and down a page to see all this info. Sorry, just reducing screen size to make this all fit is…

    1 vote

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  12. Export: order_status - name of folder instead of number

    In the export for orders, the order_status field wouild be much more useful with the name of the folder rather than the number. We have to go figure out how those map from a numberr such as 1 for New. We have folders with names like Processing, Harvesting, etc. Instead we;'rre getting 1,2,3

    1 vote

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  13. Sell by date field

    We have many items ie: food decorations, sprinkles, etc, that have to be by sold by a certain date. Having a way to enter the sell by date per incoming lot and be alerted when a lot gets within a month of the sell by date would allow us to know when we need to push that item for fast sell-through.

    1 vote

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  14. Please make your help pages printer friendly.

    Please make your help pages printer friendly. As it is, I have to open Word, change or remove your oversized pictures, copy, paste, then print in order to save an article.

    1 vote

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  15. Add optional Signature Required on shipments

    Add an option for the purchaser to add signature required when ordering and have carrier charges passed to the order cost for the purchaser to pay.

    1 vote

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  16. Allow the URL field in 3dboost to target multiple URL queries

    This is highly valuable for doing customer targeting based on Google Analytics audiences, offline campaigns, & other segments. Currently you can enter only one url query, for example to get a 3dboost popup only when someone visits from a direct mail campaign (

    However, if you enter multiple queries (delimiters), it breaks the system. Adding to the previous example this does NOT work: yoursite.com/?utmmedium=directmail&&utmcampaign=florida

    0 votes

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  17. Make it easy to review your inventory by adding a "Filter" button

    On the inventory report (/admin/reports-inventory.asp), provide an option that lets you filter the items by category, distributor, manufacturer (and any other relevant attribute).

    Otherwise, once your catalog is a few hundred (or a thousands+), the reporting screen is fairly useless.

    The Low Inventory Report lets you filter by distributor, but you have to also only see items that are below the stock alert, or at a stock level of 0-999.

    0 votes

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  18. Be able to set shipping options for order quotes

    Currently, when you create an order and send it to a customer as a quote (having activated the order quote module), it doesn't matter if you choose a shipping option. It is not applied to the order. When the customer opens the quote it takes them to the site's checkout page where the system calculates and offers whatever range of shipping options they would normally have available.

    0 votes

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  19. SALE Banners show up for Wholesale as well as Retail customers.

    We sell to Wholesale as well as Retail customers. Recently migrated our site with over 4,000 products, and usually 10-20% are on sale. The SALE Banners show up fine for Retail, but once a customer logs in as Wholesale, the SALE Banners will not show up. Please make this possible. Our wholesale customers are WAY more important. We would be willing to work with whatever way this could be done, as it is standard in the other platform we migrated from. Also, I echo the other suggestion to have Company Name show up with orders and searches. Thanks.

    1 vote

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