Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help Shift4Shop merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on Shift4Shop. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, Shift4Shop has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.


  1. I would love to be able to link a CRM to an existing order. Also want to be able to open/add notes to CRM without it contacting the customer

    I wish there was a way to link an order to an existing CRM. I also wish there was a way to open a CRM for a customer or add notes to a CRM without the customer getting emailed each time.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. checkout question

    THE CHECKOUT QUESTION DROPDOWN/RADIO FEATURE IS FLAWED ....

    The checkout questions are pre-determined which means they are pre-selected. This renders the questions useless since the customer doesn't really have to answer the question YET it will show as if they selected the first option.

    PLEASE FIX. This issue has been brought up before and declined by other people.

    Example of issue:

    "How did you find our site?"

    Options: Google, Referral, Etc.

    Here is the problem. IF NO ONE EVER ANSWERS THE QUESTION IT WILL REGISTER AS IF EVERYONE FOUND THE SITE VIA "GOOGLE" WHICH MAY OR MAY NOT BE TRUE.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. We really need a VIEW PASSWORD option

    Login - it gets old resetting the password and then reading that they don't match. How about a View Password option like many sites have now?

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bot Blocker

    3dCart needs a module that will auto block bots coming from AWS and other 3rd party scrapper services. I get tired of seeing bots crawling the site every day. Blocking them is a huge time waster as it requires opening a ticket with 3dCart and asking for the server log. The only bots I need crawling the site are legitimate search engines.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. UpSell, Intelligent product recommendations, and bundling options

    Firstly 3dCart has done a great job increasing the number of apps available in the store, and version 8 that was recently rolled out is working great! However, there are a couple of features that could take 3dCart to the next level. The ability to bundle products while keeping the original SKU and personalized intelligent upsells.

    The Apps listed below are available via Shopify and help merchants to increase sales tremendously. If the app has *** by it, I have not looked into whether or not 3dcart offers it. 

    Article 1

    1.)Ultimate up sell
    2.)Boost Sales
    3.)Product discount app(Schedule Discounts)
    4.)Smartr…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make Carousel Banner Easier to Manage

    I would like the Banner Carousel to be easier to manage. I would like to see an easier way to organize/re-organize banners via drag/drop or sorting of some kind. Currently, I have to cut and paste the path location and the URL link in order to change the order in which my banners are displayed.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Why can't there be a column on the order page that shows the fraud alert buttons.

    Why can't there be a column on the order page that shows the fraud alert buttons. Since you can print out your orders from the orders page we seldom look at the customer info page unless we need to contact the customer or to past tracking into the order. By then when you see the fraud alert your package has already been drop shipped.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. newsletter remove undelivered emails from mailing list

    Have the ability to remove email address from the newsletter list that get a delivery failure notice.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Simply Sales, Banners, set up/dismantling

    We need a one page set up for sales and banners, without going to various categories/pages to do the same thing over and over....One page with places to check where we want the banner/sale info. to show up....and One page to dismantle the sale/banner postings.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. CRM Multiple Department E-mails

    3D Cart provides multiple departments for the CRM but you can not direct them to the departments. They still go to one e-mail account and that person has to forward the info to the correct department. 3D Cart should allow to designate an e-mail address for each department. This would save time for the webmaster to do other things.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fix discounts for recurring orders

    Currently the entire discount from the originating order is applied to the recurring order. However, there may be discounts that dont apply to items in the recurring order.

    For example: in the initial order, two recurring items are purchased, and a $10 discount is applied to each of those items. One item recurrs every 15 days, the other items recurrs every 30. This gives a $20 discount on the initial order. because the recurring intervals are different for the items ordered, the discount should only be $10 on the recurring order that is generated on day 15. However, the system…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. UPS / FedEx address verification

    We would like to see improvement to the 3dcart-designed address validation module OR to have antother integrated add-on option such as Addrexx or Smartystreets. The 3dcart designed module is inadequate for merchants using UPS or Fedex for the following reasons:

    • It uses USPS validation which excludes virtually anyone in a rural location who doesn't have mail delivery. We're constantly struggling with this because we're trying to automate our order processing. If we don't block the user from entering an address that can't be validated, then we have no way of knowing which addresses have been validated and which have been…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Kit functionality to the database.

    Add the ability for 3dCart to allow product kits (items that are made of combinations of items for sale). For example we sell a floor cleaner that also includes a mop. Each item is sold separately, but also sold together as a "kit" which includes both of the SKU's. When the kit is sold we have to deduct the inventory manually from each item, however if the Kit Option were made available it could easily handle deducting both A and B when the sale is made.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Give us filtering capabilities on marketing datafeeds so we can remove out of stock or non profitable items from data feeds

    Give us filtering capabilities on marketing datafeeds so we can remove out of stock or non profitable items from data feeds. The datafeed option needs a lot of work. We have lots of out of stock or non profitable items that we don't want to submit to certain channels but do want them on other channels. We don't want to hide these items in our store just to prevent them from showing up on data feeds. GoDataFeed is severely overpriced in my opinion, wanting around $200 a month to get lots of feeds and reports. Also, other shopping carts offer…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Active multiple Group Deals at the same time.

    Active multiple Group Deals at the same time. Not limited to one group deal at a time.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Carousel Image Alt Tag Field

    Add alt tag fields in the admin for each carousel image!

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow Phone # Logins

    Allow customers to create account with email OR phone number.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Upgrade Bootstrap to 4 from version 3.

    Please update the common core themes to Bootstrap 4.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please get rid of the green chat icon on the lower right portion that blocks information on on my invoice page.

    Please get rid of the green chat icon on the lower right portion that blocks information on on my invoice page. If it can't be gotten rid of please move it to someplace where it is not in the way.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Flag Orders With Notes

    Flag orders where customers have typed in notes in the comment section. Flag the order in the "manage orders" area.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feature Requests

Categories

Feedback and Knowledge Base